BOHO Casino Terms and Conditions

Welcome to BOHO Casino. These Terms and Conditions govern your use of our website at BOHO Casino.com and all services we provide. By registering an account, accessing the BOHO Casino login page, or using any of our features, you agree to be bound by these terms in full. Please read them carefully before proceeding. If you do not agree with any part of these terms, we ask that you refrain from using our platform.

1. About the Operator

At BOHO Casino, we are operated by Metlait SRL, a company incorporated under the laws of Costa Rica (Registration No. 3-102-911867), with registered offices at El Guayaval, Residencial La Campina, Casa Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold a valid gaming licence issued by the Tobique Gaming Commission, Licence No. 0000064. Our BOHO Casino platform is fully licensed and regulated, and we are committed to operating with transparency and fairness at all times.

For dispute resolution, we work with our authorised ADR provider, EGIS, reachable at disputes@egis-adr.com. Our customer support team is available around the clock at support@BOHO Casino.com or via 24/7 live chat directly on our site.

2. Eligibility and Account Registration

2.1 Who May Use Our Services

To register and use our services at BOHO Casino, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country or territory as listed in our full restricted jurisdictions list.
• You must be acting on your own behalf and not on behalf of any third party.
• You must not have previously had an account closed or suspended by us for violations of these terms.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

2.2 Restricted Jurisdictions

We maintain an extensive list of over 170 restricted countries and territories. Notably, we do not accept players from the United States, United Kingdom, Netherlands, France, Italy, Spain, Poland, Brazil, India, China, Costa Rica, and Curaçao, among many others. Residents of Sweden, Finland, and Russia may register but are not eligible to receive bonuses, VIP rewards, or loyalty comp points. It is your responsibility to verify that online gambling is lawful in your jurisdiction before using our services.

2.3 Account Rules

When completing the BOHO Casino sign up process, you agree to provide accurate, truthful, and complete information. We permit only one account per person, household, IP address, or device. Any attempt to open duplicate accounts may result in immediate suspension and forfeiture of any funds held. We reserve the right to request identity verification at any point, and failure to comply may result in account restrictions.

3. Deposits, Withdrawals and Payments

3.1 Accepted Payment Methods

At BOHO Casino, we accept a wide range of payment options including Visa, Maestro, Mastercard, Bank Transfer, Interac, Skrill, Neteller, ecoPayz, MiFinity, MuchBetter, Neosurf, Flexepin, Jetonbank, and cryptocurrency payments via Cryptoprocessing. Paysafe transactions are processed through Tronabriz Ltd. Our minimum deposit is €20 or currency equivalent.

3.2 Withdrawal Conditions

Our minimum withdrawal amount is €50 (or equivalent in your selected currency). Withdrawal limits are capped at €5,000 per day, €10,000 per week, and €20,000 per month. Higher limits may apply for verified VIP members. We process withdrawal requests within 48 hours, though total transfer time may take up to 5 business days depending on your chosen method. Bank transfers may carry intermediary fees of up to €16, which are not charged by us directly.

Please note that for your BOHO Casino withdrawal to be processed, phone verification is required. We may also require full KYC documentation before releasing funds, which can affect processing timelines.

3.3 Supported Currencies and Crypto

We support the following currencies: EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, as well as major cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX.

4. Bonuses, Promotions and Promo Codes

4.1 Welcome Package

At BOHO Casino, we offer a Welcome Package of up to €6,500 plus 225 Free Spins across your first three deposits. All bonus funds carry a 40x wagering requirement and are valid for 5 days from activation. The maximum bet permitted while a bonus is active is €5, and the maximum conversion from bonus winnings is 10x the bonus amount. To claim any part of our welcome offer, you must enter the applicable BOHO Casino bonus code at the time of deposit.

• 1st Deposit: 100% up to €777 + 100 Free Spins on Elvis Frog Trueways (use code BOHO, minimum deposit €20), or the High Roller option: 125% up to €5,000 + 100 FS on Bonanza Billion (code BOHO, minimum deposit €250).
• 2nd Deposit: 75% up to €1,000 + 75 Free Spins on Lady Wolf Moon (code BH75).
• 3rd Deposit: 50% up to €500 + 50 Free Spins on Fruit Million (code BH50).
• Crypto Bonus: Up to 1 BTC with 10%/25% match using code CRYPT.

4.2 Ongoing Promotions

Our BOHO Casino platform regularly offers promotional rewards including Daily Cashback of up to 12.5% (with reduced wagering requirements of x5, x3, or x1 depending on your VIP tier), Monday Free Spins using code MONDY, Wednesday Free Spins with code SPINS, and monthly Game of the Month Free Spins using code MONTH. The maximum win from any deposit bonus is €10,000. Free Spins awarded without a deposit carry a maximum win cap of €50.

4.3 Wagering Contribution Rates

• Standard and video slots: 100% contribution
• Classic slots, table games, and video poker: 5% contribution
• Live casino games: 10% contribution
• Instant games: 0% contribution (excluded)

4.4 General Bonus Rules

We reserve the right to modify, suspend, or withdraw any promotion at our discretion. The use of any BOHO Casino promo code is subject to these terms and any additional conditions stated on the specific promotion page. Bonus abuse, including but not limited to matched betting, arbitrage, and collusion, will result in immediate account suspension and forfeiture of winnings.

5. VIP Club and Loyalty Programme

Our BOHO Casino loyalty programme rewards dedicated players through two complementary tracks. The VIP Club features five tiers: Nomad, Velvet, Mystic, Oracle, and Sovereign. Players earn 1 VIP point per €10 deposited. Progress requires 100 points per week or 200 points per month. Fast-track entry to Velvet status is available with a single deposit of €1,000 or more.

VIP daily cashback rates are as follows:

• Velvet: 5% daily cashback (1x wagering, max withdrawal €10,000)
• Mystic: 7% daily cashback
• Oracle: 10% daily cashback
• Sovereign: 13% daily cashback

In addition, our Comp Points loyalty track awards 1 point per €10 wagered on slots and 1 point per €100 wagered on live games. There are 25 reward levels, offering Free Spins from Level 2 (5 FS) up to Level 25 (300 FS). Maximum win values from these Free Spins range from €100 at lower levels to €500 at Levels 21–25.

6. Game Offering

At BOHO Casino, we host over 9,000 games from more than 100 leading software providers, including Pragmatic Play, Play'n GO, NetEnt, Betsoft, Playtech, Games Global, and many more. Our game library covers slots (including BOHO Casino jackpot titles with progressive prizes paid in full), live dealer games including BOHO Casino roulette and blackjack, table games, video poker, and instant games. We do not currently offer a sportsbook. Our BOHO Casino app is available for mobile players, and our full game catalogue is accessible across desktop and mobile browsers.

7. Responsible Gambling

We are committed to promoting safe and responsible gaming on our platform. At BOHO Casino, we provide a range of player protection tools including deposit limits, loss limits, session time limits, cool-off periods, and self-exclusion options. If you feel that your gambling is becoming problematic, we encourage you to contact our BOHO Casino support team immediately via live chat or at support@BOHO Casino.com. We cooperate fully with recognised responsible gambling organisations and may enforce protective measures at our discretion if we identify at-risk behaviour.

8. Intellectual Property

All content available on our platform, including but not limited to logos, graphics, text, software, and game content, is the property of BOHO Casino or our licensed partners. You may not reproduce, distribute, modify, or create derivative works from any of our materials without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to maintain continuous service availability, we cannot guarantee uninterrupted access. We shall not be liable for any loss of data, loss of profits, or indirect damages arising from your use of our platform. Our total liability to you shall not exceed the amount of funds held in your account at the time of the relevant claim.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered users in advance. Your continued use of our services following any update constitutes acceptance of the revised terms. These terms are governed by the laws of Costa Rica. Any disputes not resolved through our internal process shall be referred to EGIS as our authorised ADR provider.

If you have any questions regarding these terms, please contact our BOHO Casino support team at support@BOHO Casino.com. We are here to help 24/7.