Play Responsibly at BOHO Casino

At BOHO Casino, we are deeply committed to providing a safe, fair, and enjoyable gaming environment for all our players. We believe that gambling should always remain a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework is designed to give you full control over your gaming activity, offering a range of tools and resources to help you make informed decisions. Whether you are a new player completing your BOHO Casino sign up or a long-time member, our responsible gaming policies apply equally to everyone on our platform.

Our Commitment to Safer Gambling

Here at BOHO Casino, we take problem gambling seriously and actively promote responsible play across all aspects of our operation. We are licensed by the Tobique Gaming Commission (License No. 0000064) and operated by Metlait SRL, which means we are legally obligated to uphold strict standards of player protection. Our platform incorporates industry-leading safeguards to detect, prevent, and address gambling-related harm before it escalates.

We recognize that for a small percentage of players, gambling can become problematic. Our BOHO Casino support team is available 24/7 via live chat and email at support@BOHO Casino.com to assist any player who feels their gaming may be getting out of hand. We are here not just to facilitate gaming — but to ensure your wellbeing comes first.

Understanding Problem Gambling

At BOHO Casino, we want every player to be aware of the signs that gambling may be becoming a problem. Recognizing these signs early can make a significant difference. You may be experiencing gambling-related difficulties if you notice any of the following:

You spend more money or time gambling than you originally intended
You gamble to escape stress, anxiety, or personal problems
You feel restless or irritable when trying to cut down or stop gambling
You chase losses in an attempt to win back money you have lost
You lie to family members or others about how much time or money you spend gambling
Gambling has negatively affected your finances, relationships, or work performance
You borrow money or sell possessions in order to fund gambling

If any of these points resonate with you, we strongly encourage you to use the self-help tools available through our BOHO Casino platform or to reach out to a professional support organization immediately.

Responsible Gaming Tools We Provide

Our BOHO Casino app and desktop platform both include a full suite of responsible gaming tools accessible directly from your account settings. We empower our players with practical controls to manage their gambling habits effectively.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory cooling-off period before the change becomes active, giving you time to reconsider.

Loss Limits

At BOHO Casino, we provide loss limit tools that allow you to cap the total amount you can lose within a defined time period. This is one of the most effective ways to ensure that your BOHO Casino withdrawal activity remains within manageable boundaries.

Session Time Limits

We encourage all players to set session time limits. Our system will notify you when your pre-defined session duration has been reached, helping you maintain awareness of how long you have been playing.

Reality Check Reminders

Our BOHO Casino platform sends periodic on-screen reality check reminders during gameplay, informing you of the time elapsed since your session began and your net gaming balance. This feature helps you stay grounded and in control.

Self-Exclusion

We offer both temporary and permanent self-exclusion options. If you feel you need a break from gambling, you can request a self-exclusion period — ranging from days to months or indefinitely. During this time, we will prevent you from accessing your account and will not send you any promotional communications, including BOHO Casino bonus codes, free spins offers, or promotional materials. To request self-exclusion, please contact our support team directly.

Account Cooling-Off Period

We also offer a shorter cooling-off option for players who want a brief pause without committing to a full self-exclusion. During a cooling-off period, your BOHO Casino login will be temporarily suspended.

Protecting Minors

At BOHO Casino, we strictly prohibit gambling by anyone under the age of 18 (or the applicable legal age in their jurisdiction). We conduct thorough Know Your Customer (KYC) verification procedures to confirm the age and identity of all players. We also ask that adults who share devices with minors use parental control software to prevent underage access to our platform and any other gambling websites.

We recommend the following tools for restricting underage access to online gambling content:

GamBan — blocks access to all online gambling websites and apps
Net Nanny — comprehensive parental control software
Bark — monitors and filters online content for children
Kidlogger — parental monitoring tool for shared devices

External Support Organizations

We are committed to directing our players toward professional help when they need it. If you or someone you know is struggling with gambling, we encourage you to contact one of the following organizations:

Gamblers Anonymous — www.gamblersanonymous.org
GamCare — www.gamcare.org.uk (24/7 helpline and online chat)
BeGambleAware — www.begambleaware.org
GamTalk — online peer support forum at www.gamtalk.org
Gordon Moody Association — residential treatment for severe gambling problems
National Council on Problem Gambling — www.ncpgambling.org (Helpline: 1-800-522-4700)

Our BOHO Casino support team can also refer you to local support resources relevant to your country of residence. Do not hesitate to reach out — we are here to help.

Dispute Resolution

We are committed to resolving any player concerns fairly and transparently. If you have a dispute related to responsible gaming practices, you may contact our Alternative Dispute Resolution (ADR) provider, EGIS, at disputes@egis-adr.com. We take all such matters seriously and will cooperate fully with any investigation.

Our Ongoing Commitment

At BOHO Casino, responsible gaming is not a checkbox — it is a core value that shapes everything we do. From the way we design our BOHO Casino app experience to the promotions we run, we always consider the potential impact on player welfare. We continuously review and update our responsible gaming policies to reflect best practices in the industry.

We ask all players to approach gambling as a form of entertainment and to never wager more than they can afford to lose. Our team at BOHO Casino is always available to assist, guide, and support you on your journey — and we remain fully committed to ensuring that your experience with us remains safe, responsible, and enjoyable at all times.

Content updated: June 23, 2026